Do’s and Don’ts of ATM transactions

Do’s

• Conduct your ATM transactions in complete privacy, never let anyone see you entering your Personal Identification Number (ATM Password)

• After completion of transaction ensure that welcome screen is displayed on ATM screen

• Ensure your current mobile number is registered with the bank so that you can get alerts for all your transactions

• Beware of suspicious movements of people around the ATM or strangers trying to engage you in conversation

• Look for extra devices attached to the ATMs that looks suspicious

• Inform the bank if the ATM/Debit card is lost or stolen, immediately, report if any unauthorized transaction
  Check the transaction alert SMSs and bank statements regularly

• If cash is not dispensed the ATM does not display “cash out” please report to the Bank on the number mentioned in the Notice Board

• Immediately check your phone for SMS for debit amount

• If your debit ATM card lost or stolen, immediately call to bank & block card, for blocking debit card call helpline number -020-24280050, 24282005 or your nearest branch.

• You can Block your Rupay ATM cum Debit Card through -IMPS application, in case your card is lost or stolen. 

Don’ts

• Do not write your PIN on the card, memories your PIN number

• Do not take help from strangers or handover your card to anyone for using it

• Do not disclose your PIN to anyone, including bank employees and family members

• Do not allow the card to go of your sight when you are making a payment

• Avoid speaking on the mobile phone while you are transacting

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Click here for DEBIT CARD FAQ