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Ramrajya Sahakari Bank Ltd, Pune
Do’s and Don’ts of ATM Transactions
Do’s and Don’ts of ATM transactions
Do’s
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Conduct your ATM transactions in complete privacy, never let anyone see you entering your Personal Identification Number (ATM Password)
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After completion of transaction ensure that welcome screen is displayed on ATM screen
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Ensure your current mobile number is registered with the bank so that you can get alerts for all your transactions
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Beware of suspicious movements of people around the ATM or strangers trying to engage you in conversation
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Look for extra devices attached to the ATMs that looks suspicious
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Inform the bank if the ATM/Debit card is lost or stolen, immediately, report if any unauthorized transaction
Check the transaction alert SMSs and bank statements regularly -
If cash is not dispensed the ATM does not display “cash out” please report to the Bank on the number mentioned in the Notice Board
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Immediately check your phone for SMS for debit amount
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If your debit ATM card lost or stolen, immediately call to bank & block card, for blocking debit card call helpline number -020-24280050, 24282005 or your nearest branch.
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You can Block your Rupay ATM cum Debit Card through -IMPS application, in case your card is lost or stolen.
Don’ts
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Do not write your PIN on the card, memories your PIN number
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Do not take help from strangers or handover your card to anyone for using it
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Do not disclose your PIN to anyone, including bank employees and family members
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Do not allow the card to go of your sight when you are making a payment
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Avoid speaking on the mobile phone while you are transacting
Do’s and Don’ts of UPI Transactions
DOs and DON’Ts when making UPI payments
Dos ‣
Be alert to fraudulent calls (Vishing) that ask you to download third-party apps or share confidential information (disconnect such calls immediately)
‣In case you have already downloaded any remote access app and it is no longer required, uninstall it immediately
‣ Enable app-lock on your payments or mobile banking related apps
‣ Report any suspicious activity at your nearest Bank branch / authorised customer care number only ‣ Validate Transaction Type before transacting, there is one standard rule - NO PIN required for receiving money
‣ Beware of Fraudulent / counterfeit applications, prefer using trusted applications for transacting using UPI
‣ Keep your details updated with your Bank ‣ Alert your Bank immediately in case you experience any unusual transaction
‣ Use ODR (Online Dispute Resolution) for resolving your complaint.- Click Here
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DON’Ts
‣ Never share your UPI PIN, CVV & OTP with anyone over Call / SMS / E-mail even if claiming to be from the Bank
‣ Never store Banking passwords in your mobile handset
‣ Be cautious of money requests from unknown senders as accepting a UPI money request iis a debit to your account. Only accept requests from known senders and verified merchants
‣ Do not forward any unsolicited SMS received on a request of the so-called Bank representative
‣ Never give permissions / access to unknown apps
‣ Never open untrusted SMS / E-mails with links redirecting to UPI payment
